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TAMPERS.EU One-Ticket RFI & RFQ (One- Ticket, Request for information & Request for Quotation) Suport Service «Normal Request»

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SKU
SKU19863
Weight
0.01 kg
Our price
$93.61   
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RFI & RFQ Type Request

TAMPERS.EU One-Ticket RFI & RFQ (One- Ticket, Request for information & Request for Quotation) Suport Service «Normal Request» 

As an {Unregistered} customer you do not have a full access:  to platform, prices, technical features of products and direct handling of your enquiries by REM Sales Department. Moreover you are provided limited services:
- all your enquiries are forwarded to a REM Agent or a REM representative /valid for customers outside Bulgaria/;
- each one of your enquiries must be sent on an official company form;
- the handling of your order will have no priority and a limited number of positions;
- the handling of enquiries  is without a freight calculation;
- the handling of your enquiries will be without extra discounts for wholesale orders.

As a {Registered REM customer} company /legal entity/, you will be granted full set of services by REM Sales Department:
- handling of each enquiry - directly; 
- preparation of official offer or platform;
- freight calculation;
- granting of extra discounts upon wholesale orders, etc.

TAMPERS.EU One-Ticket RFI & RFQ (One- Ticket, Request for Information & Request for Quotation) Support «Standard Request», provides the opportunity to an {Unregistered} customer with a status:
- {Guest customer (limited access and unable to see all prices)};
- {The registration is incorrect / incomplete data (diverted registration)};
- {Blocked (denied registration)};
- {Denied}

Comfort in servicing /in one ticket/ by REM Sales Department:

  • guaranteed servicing within items 1.1.-1.5. for one SKU code product and on items 1.6. and 1.7.;
  • guaranteed reply to an e-mail within one working day (for general enquiries);
  • real time Skype chat /Skype telephone call is NOT offered/.

 

TAMPERS.EU One-Ticket RFI & RFQ (One- Ticket, Request for Information & Request for Quotation) Support «Urgent Request», provides the opportunity to an {Unregistered} customer with a status:
- {Guest customer (limited access and unable to see all prices)};
- {The registration is incorrect / incomplete data (diverted registration)};
- {Blocked (denied registration)};
- {Denied}

 

 Comfort in servicing /in one ticket/ by REM Sales Department:

  • guaranteed servicing within items 1.1.-1.5. for one SKU code product and on items 1.6. and 1.7.;
  • guaranteed reply to an e-mail within one working day (for general enquiries);
  • Hotrush support in a ticket available (on customer's demand);
  • guaranteed reply within two hours for a Hotrush enquiry.
  • Hotrush support /real time Skype chat/ Skype telephone available (on customer's demand).

 

1.1. Handling of one SKU code product with a status in a opened access to customers within an available disclosure in the platforms;
1.2. Receiving specifications, photos and technical parameters of the product within the availability in disclosed information with an opened access;    
1.3. Information about the sale price of the product, delivery terms and terms of entering into a contract for purchase at a fixed location Incoterms 2012;
1.4. Possible discounts upon a wholesale purchase of the product;
1.5. Access to contact information of REM Agent or REM Partner for coordination of transport or delivery of the good via an agent and/or a partner at the specified destination for delivery;
1.6. Consulting on fulfillment of a procedure of registering and receiving a status {Registered REM customer} company /legal entity/.
1.7. Consulting on fulfillment of a procedure in receiving a membership in the active group as a customer different to {Guest customer (limited access and unable to see all prices}, {The registration is incorrect / incomplete data (diverted registration)}, {blocked (denied registration)} or {denied}

Within the present servicing in addition the customer may receive:

2) Seller’s soft offer for purchase by REM Sales Department after sending a Letter of Intention (LOI) – official enquiry on a company form to REMSTROY GROUP or REM partner;

3) Full Corporate Offer (FCO) by REM Sales Department upon receiving from the Buyer an Irrevocable Confirmed Purchase Order (ICPO) to the name of the Seller/owner (REM Seller/.

Detailed information and a procedure of performing a purchase transaction can be obtained on: http://www.tampers.eu/procedura_to_use_tampers.eu.html

 

Contact Info

Technical Support Customer Service Sales department

Available via HelpDesk system only
E-mail: helpdesk@tampers.eu

Working hours:
9:00-24:00 GMT+4 (Mon-Fri)
10:00-18:00 GMT+4 (Sat-Sun)

EU Call Center: +359-52-319980
RU Call Center: +7-499-6385860
International: +359-52-319980
E-mail: helpdesk@tampers.eu

EU Call Center: +359-52-319980
RU Call Center: +7-499-6385860
International: +359-52-31998
E-mail: sales@tampers.eu

 

Skype LiveChat / Skype Phone Call : Terms of Use

To initiate LiveChat or Phone Call please provide us with your Skipe ID and specify preferable communication session time in the corresponding support ticket. We will arrange the time for your LiveChat / Phone Call with a employee of the Sales Department and / or the Manager Sales available in accordance to our working hours and your preferences.

Important:
  • LiveChat / Phone Call can be used for Hotrush requests only
  • LiveChat / Phone Call are available at 9:00-17:00 GMT+4 (Mon-Fri)
  • LiveChat / Phone Call are limited by 1 hour per incident

 

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TAMPERS.EU Professional Network (3) IN (1) of verified: buyers companies, licensed brokers and investors. TOTAL GOODS €:
EURO. 

(1) To use service and see prices in TAMPERS.EU (www.tampers.eu), you must be a Registered {Final} Buyers or Registered Broker etc. {Not Final} Buyers of the TAMPERS.EU Professional Network as a company /legal entity/ with appropriate authorization and user rights as employee, manager or owner company /legal entity/!
(2) TAMPERS.EU Sales Network - Not working & Not serve: Not registered user, companies phantoms or only individuals!
(3) TAMPERS.EU is a professional network only for verified clients - company /legal entity/!

Sign Up {FINAL} BUYERS:

If you want more details! First you can register you and/or your company as User {MEMBER FINAL BUYERS} of TAMPERS.EU Professional Network. We want to know who you are, to provide you a perfect service. This is total free of costs for end buyers (registered by email with a corporate domain), and you get access to prices and more information’s on the TAMPERS.EU site, can download files, buy products, send inquiries and receive also the weekly TAMPERS.EU Newsletter, if you like.

 

Sign Up {NOT FINAL} BUYERS or {BROKER}:
  

Maintenance fee to access prices in a TAMPERS.EU 

First you can register you and/or your company as User {MEMBER NOT FINAL BUYERS} of TAMPERS.EU Professional Network. If you are a non-end buyer, a company broker or you register by anonymous email (Gmail, Yahoo or other free email) you can access the platform prices (TAMPERS.EU) or service your inquiries from Sales Department only if you are required to pay Maintenance fee  = 60£/year to access prices in a TAMPERS.EU /Active TAMPERS.EU account = 12 months/
Sign Up {PROVIDER} or {SELLER-OWNER}:


Subscribe, if you like to work with TAMPERS.EU! You can register your company as «FREE» Provider or Seller-owner is free of fees and no monthly fee! After your registration you have to login again, to make a change the "TAMPER.EU Provider membership levels /My subscriptions/" site and choose your subscription / status what suits best. This takes only 3 minutes - and opens lots of possibilities for you.

Sign Up {FINAL} BUYERS with Membership «Premium»:

Only on deposited deposit=500£ (the deposit is not lost, it is deducted from your first order) you receive Membership «Premium» and you can full access contact information from a vendor, detail photos or videos for used railway mechanization, machinery, equipment, MOVABLE AND IMMOVABLE PROPERTY, and etc. for sale in Tampes.eu Professional Network!

Welcome to TAMPERS.EU Professional Network!

For help, access or registration of a company - client -  a real legal entity, please to contact Online Customer Support team or sales@tampers.eu

  
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